Shipping policy

Shipping Policy

We currently ship worldwide from China.

Order Processing

Orders are usually processed within 1–2 business days after payment is confirmed. Processing times may be longer during holidays, product launches, or periods of high order volume.

Estimated Delivery Time

Standard delivery usually takes 5–7 business days after the order has been dispatched.

Shipping Rates

Shipping rates, if applicable, are shown at checkout before payment.

Tracking

When your order ships, you will receive a tracking number by email if tracking is available for your shipment. Please allow 24-72 hours for tracking updates to appear after the carrier receives the package.

Multiple Shipments

If your order contains multiple items, they may ship separately depending on inventory location and fulfillment availability. You will not be charged extra shipping because of split shipments unless clearly shown at checkout.

Address Accuracy

Please make sure your shipping address is complete and accurate before placing your order. DoseDock is not responsible for delays or failed delivery caused by incorrect or incomplete shipping information.

Delayed or Lost Packages

If your package is significantly delayed, please contact us at paijiang39@gmail.com with your order number. We will help review the tracking information and work with the carrier or fulfillment partner when possible.

Temperature-Sensitive Products

Some products sold by DoseDock are accessories designed to help organize or support wellness routines. DoseDock does not sell prescription medications, peptides, or medical treatments.

Contact

For shipping questions, contact us at paijiang39@gmail.com